New heat pump today. Installation could not have been more professional. Thank you, Jim, Ray and Sean!
Today First Class came to do their yearly AC check-up. Johnny was very courteous and professional as he conducted his check list, and very tolerant of his new “assistant”, my overly friendly lab! I appreciate the prompt service, as well.
We recently had our crawl space encapsulated and our air conditioning units replaced courtesy of First Class. We could not have been more satisfied with the service and professionalism of the sales men and both crews who worked at our house. Duane, who sold the AC units, was prompt and thorough in evaluating our situation and recommending what would best meet our AC needs. He also recommended we have our crawl space inspected by Al who is an expert in home performance. This was something we had talked about doing so we jumped at this opportunity. Al stopped by on the next day, inspected our crawl space, and impressed us with how knowledgeable he was about the health of a home. We decided that the recommendation he made was right for us. Both Duane and Al collaborated to schedule the work to be done quickly and in the most efficient way The AC installation crew included Ben, Chris and Chad as well as Jacob and Alex. They were professional and efficient and very considerate while working in our home. They answered all questions and were very patient in explaining how to manage and control the new “smart” thermostats installed. The crawl space encapsulation crew included Nate, Gavin and Juan. Likewise, they were most polite, professional and efficient in completing the work. They went out of their way to make sure our house looked undisturbed after each day’s work. In fact, the access to the crawl space now looks even better. Thank you, First Class, for a job well done. Each of your employees mentioned above truly demonstrated your company’s name.
It’s a pleasure to do business with First Class HVAC. The quality, the servicemen, and the management were very experienced, very neat, polite and skilled. I highly recommend the company and can be called on to vouch for the workmanship.
To First Class, thank you so much for a job well done. I love my new furnace and A C unit. Josh and Tom Hurst were great and they explained everything and I understood it too! Thanks for everything!
If you want to deal with people who understand you, this is the place to call. They were able to come out the day we called, listened to our problem, and went to work fast on it. We need a new Furnace and they are making the process as painless as possible. Fast and Friendly Service 100%