FIRST CLASS HEATING & A/C Customer Reviews

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Thanks for a job well done. I enjoyed working with Brian and Jim and I learned a lot about HVAC as well! Let me know if you need a reference.


New heat pump today. Installation could not have been more professional. Thank you, Jim, Ray and Sean!


This company came to my rescue in an emergency. Everyone in the company is professional and friendly; and they did an excellent job in replacing my old HVAC system, including ductwork. Office staff goes out of their way to address any issues I have and to meet all of my needs. Jamie usually services my system; and I trust him completely to keep everything working. I would recommend this company to anyone looking for “First Class” service.


Excellent service, professional, courteous and friendly.


My daughter and her husband recently purchased a home. After inspection we found that the entire air condition / heat pump needed to be replaced. After calling around and getting several estimates we chose First Class Heating. They were able to replace the unit and entire duct work system in less than a week at a reasonable price. The unit also has a long warranty. The crew that did the work was courteous and professional. I would highly recommend them to others.


I wasn’t there for the installation but my girlfriend was. She told me they were very professional, respectful did a neat clean job, answered any question we posed. Jason, Cameron and Jimmy were exceptional installers and we thank them. The system is running better than anything we expected.


I came home last night to no ac. My first thought was First Class Heating and Air Conditioning, Inc. They took my call after normal business hours and a tech called me within 15 minutes. He (Mike) was here promptly at 9am this morning for a quick and inexpensive fix. Shout out to my girl Janell Megee, Office Mgr. FYI to my Kent and New Castle County peeps, despite being based in Sussex, they work the whole state!


First Class saved our bacon again. We have a Sea Colony weekly rental that is booked solid for months in advance. When the AC died they got there early and fast on a Saturday. Sadly the salt air had essentially killed our old unit so a complete new system was needed. First Class got it priced, ordered and installed in just a couple of days! Now our guests will be comfortable all summer. Great people at First Class!


Today First Class came to do their yearly AC check-up. Johnny was very courteous and professional as he conducted his check list, and very tolerant of his new “assistant”, my overly friendly lab! I appreciate the prompt service, as well.